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Each station should occupy a seating arrangement for 12 or more guests at tables, booths, or counters. Generally experienced and senior servers are assigned to sought-after and larger station whereas the new waiters are assigned to smaller and less popular station. The assigned areas for servers are called as station which is the section of hotel dining room. Waitsstaffs have to go through some procedures and perform certain responsibilities before guest arrives to ensure smooth guest service, which are as follows: Assigning Stations For example opening (dining room preparation, menu study) and closing duties (hand over the duty). Moreover the waiters have to be well educated about the duties and responsibilities that are included in side work (do not directly associated with guest services) or “mise en place” (put into place). Setting the table after guest departure for the new guests.Įvery server is basically assigned with a particular service area or table to perform his/her duties.However, waitstaffs are responsiblefor performing the following functions: Besides serving meal some waiters are also assigned to observe the operational activity of production department to make the hotel operation smooth. The staffs or the employee who works in the restaurant or hotel assigned to serve food and beverage to the guests is known as waiter, waitress, waitstaff, waiting staff, wait staff or server. 4.10 Presenting the Check and Saying Goodbye.4.9 Clearing the Tables After Having Meal.4.4 Use of Suggestive Selling Techniques.4.1 Greeting and Seating the Guest Perfectly.3.5 Why Studying Menu is Good for a Waiter.